Loan Process

COLLECT INFORMATION 

We will provide our credit and privacy guides for your review and reference

We will collect your information and understand your loan requirements via a Client Needs Analysis form

We will collect the required supporting documents for the loan application, including IDs, income evidence, bank statements, loan statements and property documents

 

CHOOSE PRODUCT 

We will calculate your borrowing capacity based on the information gathered and find the loan products that suit your needs

We will provide you with a Credit Proposal Disclosure document which outlines your chosen  loan product and lender, fee information and our responsible lending obligations.

You will also be provided with a Preliminary Assessment document providing you with useful information about your loan requirements and loan product details.

If you are happy to proceed, there is a signature section on the Credit Proposal Disclosure document which you will complete and return to us

COMPLETE APPLICATION 

An upfront valuation of the security property will be ordered if required

We will prepare the loan application for you using the lender’s online application system

We will provide you with the lender’s application form for you to review and sign

We may request from you additional information and supporting documents as required by the selected lender

LOAN SUBMISSION 

After we receive your signed Credit Proposal Disclosure document and the lender’s application form, we will lodge your application with the lender and provide the required supporting documents to them

During the loan assessment process, the lender may request for further clarification and/or supporting documents depending on your circumstances

The lender will order a valuation where applicable, if not already completed

The turnaround time of the loan assessment process is dependent on the lender’s service level

We will monitor your loan application and assist if any further clarification is required

LOAN APPROVAL

If you have applied for pre-approval and your pre-approved loan has been approved, you can now start your property search

Once your loan has been fully approved by the lender, the loan contract will be issued

We will review the loan details and conditions stated in the loan contract and arrange to meet up with you to go through and sign the loan contract

You will review, understand, complete and sign the loan contract and return to the lender

For property purchases, once the lender certifies that the loan contract has been properly executed and all other required property documents have been received, the lender will liaise with your legal representative to organise settlement

For refinance loans, the lender will liaise with your current lender to organise settlement